Privacy Policy

Privacy Policy

Introduction

Welcome to http://mercedes-eq-battery-protection.dentrepair-talk.com (hereafter referred to as “Mercedes EQ Battery Protection,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, storage, access, and handling of personal information in alignment with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Important Note: This policy does not extend to third-party websites, applications, products, or services accessible through links on our site. These entities have their own privacy policies that govern the use of your information, so we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides our interactions when:

  • You utilize our applications and services as an authorized user
  • You visit websites linked to this Privacy Policy statement
  • You communicate with us via emails, calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details associated with your account creation and management.
  • Payment Information: Transaction details for purchases or services rendered.
  • Financial Information: Financial records related to transactions.
  • Purchase Information: History and details of your purchases on our platforms.
  • Mobile Device Identifiers: Unique identifiers from your mobile devices used for access.
  • Location Data: Geographic data associated with your interactions.
  • Feedback: Comments, reviews, or responses provided by users.
  • Social Media Information: Data obtained from social media platforms when users choose to connect their accounts.
  • Product Information: Details about products you interact with or purchase on our site.

We collect this data through various means: user input forms, direct interactions with our applications, tracking technologies, and third-party providers who assist us in delivering services.

Cookies

Mercedes EQ Battery Protection uses cookies to enhance your online experience and for analytics purposes. Cookies are categorized as:

  • Strictly Necessary: Essential for the basic functions of our website or apps.
  • Preference: Save user preferences, ensuring a personalized experience.
  • Analytics: Track website usage and visitor behavior for performance improvements.

Users can exercise control over non-essential cookies through our Cookie Manager tool.

Retention and Deletion

The retention period for personal data is based on legal requirements and the original purpose of collection. Once the need for data retention has passed, we delete or anonymize it to prevent further identification.

Security Measures

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption for secure data transmission and storage
  • Engaging secure third-party processing partners
  • Regular security assessments and updates

Children’s Privacy

Mercedes EQ Battery Protection does not intentionally collect or process Personal Data from children under the age of 18. If you are a parent or guardian concerned about our collection of such data, please contact us using the details below.

Your Rights

Depending on your location and applicable laws, you have various rights regarding your personal data:

  • Access to your data and its use
  • Correction or rectification of inaccurate data
  • Erasure (right to be forgotten) of your data under certain circumstances
  • Restriction or object to the processing of your data
  • Portability of your data, allowing transfer to another controller
  • Right to withdraw consent at any time
  • Right to file appeals or complaints with relevant authorities

To exercise these rights, please contact our Data Privacy Team using the details provided below. We will respond to your request as quickly as possible and within the timeframes set by applicable laws.

Changes to Policy

Mercedes EQ Battery Protection reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage users to review it periodically for any updates.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, please reach out to us via: